ICS Documentation
ICS Documentation

  • The ENFORCER® User Guide

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  • About The ENFORCER®
  • User Security
  • Login
  • Inmate Information
  • Inmate Identity Validation
  • Inmate Accounts
  • Inmate Calls
  • Global Numbers
    • Customizing a Called Party Number
    • Finding a Number Detail Record for a Global Number
    • Working with Search Results
    • Creating a New Number Detail Record
    • The Global Numbers Library and the Inmate PAN List
    • Number Detail
    • Attorney Registration
  • Monitoring Phones with The Observer℠
  • Call Records
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Customizing a Called Party Number

The ENFORCER® offers numerous options that enable you to customize the behavior of a called party number. To make these options more accessible and easy to understand, they are discussed in groups according to how you specify the options on the Number Detail Record. Click the links below to learn about the options for called party number customization.

Customizing a Number Using Editable Fields

Setting a Number for Site-Specific Use

Grouping a Number by Category

Setting Up an Attorney Number

Setting Alerts for a Global Number

Customizing a Number by Billing Type

Setting or Changing a Block Placed on a Number

Customizing a Number Using Features

Setting Alerts for a Number

Sharing Call Records for a Number

Setting Do Not Record for an Outdialed Informant Call

Defining and Customizing a Wildcard Number

Viewing or Adding Notes to a Number Detail Record

Viewing a Number Detail Page Change History

Viewing Call Records for a Global Number