Setting Up an Attorney Number
You can manually set up an attorney number by creating a new Number Detail Record in the Global Numbers library and then assigning the appropriate attributes to the number. These attributes are shown in the following example.
Depending on state regulations or facility restrictions, inmate calls to a registered attorney may or may not be free (made at no cost to the inmate). To allow free calls to the number, you must access the Number Detail Record and then select Free Call from the Call Type dropdown list.
How to manually create an attorney number
- Click Global Numbers under the Numbers tab. The Global Numbers Search page displays.
- Enter the attorney’s 10-digit number in the main search field. Click Search.
The Global Number Editpage is then displayed, with the new phone number appearing in the Number field. - In the Name field, enter the name of the attorney and the name of the group or firm.
- In the Description field, enter the text manually assigned attorney number.
- Select ATTORNEY from the Category dropdown list.
- If you are at a multi-site agency and you want to restrict the number to inmates at one site only, select a site from the Site dropdown list.
- If you want to set the attorney number as a free (no cost) call for the inmate, select Free Call from the Call Type dropdown list.
- To assign the Privileged status to the Attorney Number, click Edit Features.
- Select the Privileged checkbox.
- If the attorney/inmate calls should not be recorded, select the Do Not Record checkbox.
- Click Close to close the Edit Features dialog box.
- Click Edit Alerts to set up any alerts you want to set for the number.
- Click Save Changes above the General Information pane. The attorney number will now be available for use by inmates at the facility or selected site.